Job Description
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This administrative assistant role has a lot of responsibilities, and this job requires great leadership skills. You will be managing a group of teachers or volunteers in class or charitable event or monitoring and managing room hire. You'll need to keep a level head, be able to multitask and have excellent people skills.
As administrative assistant, you are required to assist in the day to day running of the Centre.
- Whether it be answering calls
- taking payments
- emailing students
- parents or clients
- setting up classrooms for classes or facility hire
- updating staff timetables
Making sure that the running of our organisation is kept relevant and efficient. You are required to maintain a professional demeanour with staff, students, and clients.
Job Skills
The good news is that your training will teach you everything you need to know to succeed on the job. But here are a few skills you should have from the get-go or acquire within the first few month:
- Leadership: You will have several people you need to supervise in addition to handling general complaints, last-minute schedule changes, classroom booking mess-ups and inventory problems. Administrative assistants are leaders and should represent their company and themselves well by being a role model to the people reporting to them.
- Organisation: There will be a million and one things going on as an Administrative Assistant and everyone will assume that you have it all worked out for them. You should be able to stay focused during busy times and delegate tasks to employees to keep business running smoothly.
- Being friendly & outgoing: People skills and customer service are essential for this job. Not only will you interact with your employees every day, but you will also need to assist customers when they have questions, concerns or complaints. Put on a happy face and address these issues in a professional manner.
- An array of other tasks such as Evaluating Related Services, Purchasing inventory, Covering the slack when staff are not available, Attracting customers, Promoting course enrolment, Preparing sales and customer relations reports, Maintaining a safe and clean store environment, Maintaining quality a service and more.
Extra Perks
Discounted Arabic and Islamic lessons
As part of your employment, you will be entitled to attend any booked classes at a discounted rate or entirely of charge.
Free unlimited self development courses
As part of your employment you will be entitled to further your own personal development. Learn web design, databasing, photography, graphic design and more.
Dawah Initiatives
As our ultimate goal is to propagate Islam, the successful candidate will have direct access to all our resources in order to organise conferences, events, dawah initiatives, social activities for the community, and more.
Expected hours
Shifts will be relatively fixed week in, week out. The administrative assistants role can expect to work a full 40-hour week. Availability on nights, weekends and holidays is also maybe required from time to time.
Job Myth
Administrative Assistant just shout orders at the employees they manage.The Myth
While this job does require you to take control and delegate responsibilities to other workers, assistant managers get their hands just as dirty as their employees. One of the main requirements for this position is people skills, and ordering people around like servants doesn't fit the bill. You'll be so busy dealing with customers, answering phones, filing paperwork, training new employees, cleaning the store/office and covering shifts when you're shorthanded, you won't have time to sit back and relax while telling other people what to do.